Privacy Policy

At CleanBow, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or cleaning services.

1. Information We Collect

We may collect the following personal information when you contact us, book a service, or browse our website:

Name
Email address
Phone number
Address where services are required
Service preferences
Payment details (handled securely via third-party payment processors)
Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

Provide and manage cleaning services
Communicate with you about bookings, confirmations, and updates
Respond to your questions or customer service requests
Improve our website and services
Send you updates, promotions, or offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Trusted service providers who assist in delivering our services (e.g., payment processors, booking software)
Legal authorities if required by law

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your information (unless we need to keep it for legal or operational purposes)

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies or similar tracking tools to improve your browsing experience. You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Email: support@cleanbow.co.uk
Phone: 01509458259