Effective From: February, 2026
CleanBow Services is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or use our services.
We handle all personal information responsibly and in accordance with applicable data protection laws.
Information We Collect
We may collect and process the following types of information:
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Name
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Email address
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Phone number
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Address or postcode
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Service requirements and booking details
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Communication records (emails, messages, form submissions)
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Website usage data (cookies and analytics)
We only collect information that is necessary to provide our services.
How We Use Your Information
We use personal information to:
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Respond to enquiries and service requests
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Arrange bookings and provide services
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Prepare quotes for commercial or specialist services
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Communicate service updates or confirmations
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Improve our website and service delivery
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Meet legal or regulatory obligations
We do not sell or rent personal data to third parties.
Independent Living Support Information
For independent living support enquiries, we may collect limited additional information relevant to service suitability.
This information is:
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Used only for service coordination
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Treated with confidentiality and respect
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Not used for medical decision-making
We do not collect medical or clinical records.
Data Sharing
We may share personal information only when necessary:
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With team members delivering your service
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With trusted service providers supporting our operations
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Where required by law or regulatory authorities
All third parties are expected to handle data securely and responsibly.
Data Storage & Security
We take reasonable steps to protect personal information, including:
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Secure storage systems
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Restricted access to personal data
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Appropriate technical and organisational safeguards
We retain personal data only for as long as necessary for service delivery or legal requirements.
Cookies & Website Analytics
Our website may use cookies to:
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Improve user experience
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Understand how visitors use our site
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Support website functionality
You can manage or disable cookies through your browser settings.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data where appropriate
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Withdraw consent for communications
Requests can be made by contacting us directly.
Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us via the details on our website.